Privacy Policy for MindGlow

Effective Date: 4 September 2024

Thank you for using MindGlow. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

Personal Data

We may collect personally identifiable information, such as your name, email address, phone number, and payment information, when you register for the app, book a ride, or contact customer support.

Usage Data

We may collect information about your use of the app, such as the date and time you accessed the app, the pages you visited, the time spent on those pages, and other diagnostic data.

Device Data

We may collect information about your device, including your device ID, operating system, browser type, and IP address.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services.
• To process your transactions and manage your orders.
• To communicate with you, including sending you updates, notifications, and support.
• To personalize your experience and improve the app.
• To detect and prevent fraud and abuse of our services.
• To comply with legal obligations.

3. Sharing Your Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, and email delivery.
• Drivers: Your location and contact information may be shared with drivers to facilitate ride-sharing services.
• Legal Requirements: We may disclose your information to comply with legal obligations, respond to requests from public authorities, or protect our rights.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Choices

You can update or delete your account information through your account settings in the app. You may also uninstall the app to stop all data collection.

6. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MindGlow
info@mindglow.com